Privacy Policy

Privacy Pledge

We are committed to protecting your private information online. We only collect, store, and use your personal data to fulfill your orders, handle any inquiries or after-sales matters, or for marketing purposes. We always strive to comply with the requirements of the GDPR and all applicable laws and regulations to ensure that the personal data you provide is kept adequately secure and processed fairly and lawfully.

Placing an order and providing your personal data

When you register to purchase products (the “Products”) through MUNBYN, we will ask for your name, email address, postal address, and contact details. WWW.MUNBYN.COM will then record this information.

If you place an order with us and choose to have us store your credit or debit card details, WWW.MUNBYN.COM will store this data.

We record all email correspondence you send us so that we can track any issues or concerns you may have had with our website.

How we use this personal data

Any information we collect about you via the website or through correspondence (including emails) will be used to deliver the products you ordered, personalize your service, and ensure that any issues you have after ordering are resolved.

Receiving marketing emails

You can also subscribe to WWW.MUNBYN.COM and receive information about new products, discounts, or other news that we believe may be of interest to you. You can sign up for this service here. In addition to your name and email address, we also collect your date of birth to send you special birthday offers.

If you have previously purchased goods from us or if your data was in our database before May 2018, we may also use our legitimate interests to send you marketing by email. We will always ensure that these emails are not too frequent or verbose and that you can easily unsubscribe.

Sharing your personal data

We may disclose your data to comply with a legal obligation or to enforce or apply our terms and conditions, or to protect the rights, property, or safety of others. If you have ordered a product from us, this includes sharing information with Shopify as the service provider that operates our website, Stripe/Worldpay to process your payment, UPS to deliver your goods, and the PCH warehouse where our goods are stored.

When we send marketing emails, we share your email address, date of birth, country of residence, and name with Mailchimp, whose software allows us to tailor our marketing to you.

We only provide these companies with the information they need to provide their services, and they are not permitted to use the information for other purposes. They may only use your data in the manner we specify and as permitted by the General Data Protection Regulation and other relevant laws.

Data via the Internet

As the Internet is a global network, it is possible that your data may be transferred internationally, including to locations outside the European Economic Area. When you visit or shop at WWW.MUNBYN.COM, your data will be processed in this way.

You acknowledge that the Internet is not a 100% secure communication medium, and accordingly, we cannot guarantee the security of information you send us (or that we send you) via the Internet. We are not liable for any damages you or others may suffer due to the loss of confidentiality of this information.

We take all precautions to protect your data. To this end, all personal data we store is kept on a server in a secure environment.

Cookies and Internet advertising

Like many websites, we also use "cookie" technology. A cookie is a small data file that we transfer to your computer's hard drive. We do not use cookies to collect personal data. We use cookies to better understand how you interact with the website and our service, to monitor overall usage by our users and the routing of web traffic on the website, and to improve the website and our services.

When you visit WWW.MUNBYN.COM and your computer is set to accept cookies, you agree to the way we use our cookies, both on our website and through other ways in which we communicate with you.

Storing your credit and debit card details

If you have chosen to store your credit or debit card details with WWW.MUNBYN.COM, this data will automatically appear on the payment page when you log in and proceed to purchase a product from us. To ensure the security of your credit and debit card data, we proceed as follows:

• On the "Payments" page, we will ask for your credit or debit card number: only the last four digits of your credit or debit card number, the expiry date of that credit or debit card, the name (as it appears on the credit or debit card), and card type will be displayed to you on the "Payments" page. Of course, we will use all your credit or debit card information to process your order, but we will not display this information on the "Payments" page to ensure that no one can see it.
• Require a CV2 number (card security number): We will also ask you to enter your CV2 number even if you use the stored card function.

If you wish to change the credit and debit card data you have provided, please email us at support@munbyn.com.

Deleting your personal data

If you wish us to delete your data from our database, please email us at support@munbyn.com.

Changes to this privacy policy

We may update this privacy policy from time to time. Any changes we make to this privacy policy will be posted on our website. If you submit information to us after such changes, you will be deemed to have read and accepted them.